FAQ

Q1: Can this power bank work with my iPhone series?
A1: Sure, it is compatible with most USB devices, such as iPhone, Samsung, Tablet, etc.

Q2: What do I pay attention to when recharge the solar charger by solar?
A2: We suggest you to put it in direct sunlight without any shadow, so the charging efficiency will be better. When the green light is on, it shows that the power bank is normally being charged.

Q3: Does the power bank will stop charging when fully recharged?
A3: Yes, it has built-in protection technology, which will protect the power bank itself and your devices from over-charging, over-current, over-heat.

Q4: Can I take the portable charger on plane?
A4: In fact, our power banks are under 100Wh, which is airline-approved. However, some airlines may have different standards. It is recommended that you consult the corresponding airline.

Q5: What should I do if the item has problem?
A5: You can contact us via Amazon, email(support@addtoptech.com), facebook(A Addtop). We will reply to you within 24 hours.